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Online CatalogueCords and Cables Ltd - Lighting Components
Manufacturers, Importers & Distributors
Trade, Wholesale & OEM Enquiries: Tel: 0121 523 2574 Fax: 0121 523 9531
Email: info@cordsncables.co.uk
Free Shipping for orders over £125.00
Max shipping cost is capped to £15.00 for UK Deliveries only. Click here for full shipping information.
Please email sales if when the shipping cost goes beyond this amount.

About Us This web site is owned and operated by CORDS AND CABLES LIMITED who are major importers, distributors and manufacturers. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or call our customer support help line on tel. no: +44 (0) 121 523 2574

Our Contact details:
CORDS AND CABLES LIMITED
UNIT 6 FOLKES ROAD TRADING ESTATE FOLKES ROAD LYE STOURBRIDGE DY9 8RG United Kingdom
Phone: +44 (0) 121 523 2574
Fax: +44 (0) 121 523 9531
Email: info@cordsncables.co.uk
VAT REGISTRATION NUMBER 289663341


Company Register Number: PLM Industries LLP Register No. OC339455 t/a Cords and Cables
Making A Purchase Making a purchase could not be easier. Just browse our site, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept payments by Visa and MasterCard. If you do not wish to pay online, then please let us have your card details by phone.

We have a world-wide delivery service.

If you have made a mistake in your order and cannot correct it in the shopping cart, then please contact us and we will make the correction for you.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Illustrations and images are shown for visual guidance only, and are not to scale. We reserve the right to change and upgrade products, and product design without prior notice.
Shipping And Handling Shipping costs are as indicated for each product .

Pleae note:

1. Shipping cost is capped at £15.00 for UK mainland deliveries.

2. European and overseas buyers please e.mail us your list of requirements, and we will send you an e.mail with price and shipping cost details.
Delivery Schedule We will normally despatch your order within 5 business days. In the event that an order is urgent, please call the customer support help line, and we will try to assist with a same day despatch if possible. Despatches will be made either by Royal Mail Post or by a courier service.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote our invoice number and date in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges VAT is added to the prices shown at the current rate set by the government, currently (2010) 17.5%, or that which is current at any time.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Reaching Us If you need to reach us, please email us at info@cordsncables.co.uk or alternatively, you can call on +44 (0) 121 523 2574 (International +44 +44 (0) 121 523 2574) or write to us at UNIT 6 FOLKES ROAD TRADING ESTATE FOLKES ROAD LYE STOURBRIDGE DY9 8RG United Kingdom
Privacy Policy CORDS AND CABLES LIMITED do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment.
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order. Returns are generally not accepted back after despatch unless the product supplied is faulty, or otherwise pre-agreed. If a product has failed due to mis-wiring or installation by non-qualified approved persons, then a replacement will not be given. A replacement product will be sent only after the faulty product is received back postage paid, and tested for the related fault where necessary.

You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This returns policy does not affect your rights when we are at fault - for example, if goods are faulty.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
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